IT TOOLS FOR STUDENTS
Services and Support
As a student, you have a lot on your mind and we don't want tech-related questions or stressing out over tech support to be one of them. At the link below, we have put together a technology and support web page that features helpful technology tips, important computing and technology information, and answers to commonly asked questions we receive from students.
All UA-PTC students receive an official UA - Pulaski Tech e-mail address. You are required to use your UA-PTC e-mail address for all communications with the college and your instructors. It's important to check your UA-PTC e-mail to stay informed about your classes, registration, financial aid, campus events, and much more. Multi-Factor Authentication (MFA) must be enabled on your device for accessing UA-PTC e-mail. New user? Please allow 24 hours before accessing your student e-mail.
Adding Campus E-mail to your Mobile Device
Connecting to the UA-PTC Wireless Network
UA-PTC has wireless connectivity throughout each location. When connecting to the wireless network, select PTC and enter your UA-PTC username and password.
If you need assistance connecting to the wireless network, visit uaptc.edu/wireless.
Open Computer Labs
For enrolled students, the following locations below provide open computer labs. Computers in the open labs contain Microsoft based software. Students can access the internet, campus e-mail, portal, OneDrive, Blackboard, JAWS (screen reader) and MyLabs Plus.
Virtual Desktop Infrastructure (VDI)
VDI is set up on all classroom computers and computer labs at the Main Campus and at Little Rock-South. Below are visual instructions in English and Spanish for using and logging out of VDI.
Microsoft OneDrive (file storage)
UA-PTC Mobile App
Portal Login Required Downloads
Contact IT Services
University of Arkansas - Pulaski Technical College
Information Technology Services
A Building, Room 111
3000 West Scenic Drive
North Little Rock, AR 72118
Hours: 8:30 a.m. - 4:30 p.m. (Monday - Friday)
Help Desk: (501) 812-2780 (IT Services recommends for the best results that individuals are in the presence of the device/application assistance is needed with prior to calling.)
Submit an IT Ticket: uaptc.edu/it-services-ticket
Workday Support: uaptc.edu/workday