About IT Services

UA-PTC Information Technology Services Mission Statement

The mission of the Office of Information Technology Services is to provide a high-quality technology infrastructure, maintain outstanding customer service with the campus community, provide quality, prompt, cost effective, and reliable technology services that upholds the mission of UA-PTC.

About IT Services

IT Services at UA - Pulaski Tech provides information technology leadership and support to both students and employees. IT Services range from help desk and workstation support to providing enterprise-wide services in networking, systems, security, systems development, and telephony to protect the integrity of the College’s data and administrative systems. Whether you’re a student, faculty, or staff member, IT Services is here to assist you with your technology needs.

Web Services Status

• System Status for Web Services at UA-PTC
• System Status for Microsoft Applications

IT Services Communication Plan

• Communication Plan for IT Services | PDF Download

IT Services Master Plan

• Technology Master Plan 2018-22

IT Services Procedures

• Code of Computing Practices

IT Services Campus Policies

• 330 UA-PTC Policy: Technology Use
• 330.1 UA-PTC Policy: Laptop Use Policy
• 331 UA-PTC Policy: Internet and E-Mail Use
• 332 UA-PTC Policy: Technology Password Use
• 333 UA-PTC Policy: Communication Devices
• 334 UA-PTC Policy: Data Classification
• 335 UA-PTC Policy: IT Disaster Recovery Policy
• 336 UA-PTC Policy: Encryption Policy
• 338 UA-PTC Policy: User Account Maintenance Policy
• 594 UA-PTC Policy: Wifi Hotspot Loan Policy for Students
• UA-PTC Website Privacy Policy

Copyright Infringement

• Copyright Infringement and File Sharing - As required by the Higher Education Opportunity Act of 2008, UA-PTC has put together information about copyright laws and the unauthorized distribution of copyrighted material, commonly referred to as illegal downloading or copyright infringement.