Information Technology Services
Friday, January 17, 2020
UA-PTC Information Technology Services Mission Statement
The mission of Information Technology (IT) Services is to provide commodity technology assets to the campus community to facilitate efficient administrative services and enhanced learning environment technologies for students, faculty, and staff at UA-PTC.
About IT Services
IT Services at UA - Pulaski Tech provides information technology leadership and support to both students and employees. IT Services range from help desk and workstation support to providing enterprise-wide services in networking, systems, security, systems development, and telephony to protect the integrity of the College’s data and administrative systems. Whether you’re a student, faculty, or staff member, IT Services is here to assist you with your technology needs.
IT Services Master Plan
IT Services Procedures
As required by the Higher Education Opportunity Act of 2008, UA-PTC has put together the following information to inform current and future students about copyright laws and the unauthorized distribution of copyrighted material, commonly referred to as illegal downloading or copyright infringement.
Helpful Links
- Web/Mobile Accessibility
- Computer Labs and Tutoring Assistance
- Online Learning
- Emergency Alert Sign-Up
- Campus Mail
- Campus Portal
- OneDrive
For additional information, contact the IT Services Help Desk.
Mailing Address
University of Arkansas - Pulaski Technical College
Information Technology Services
3000 West Scenic Drive
North Little Rock, AR 72118
Portal/Student E-mail Technical Support
To reset your password or to activate your new user account, visit our Campus Portal New User/Reset webpage. If you just set up your student e-mail account, please allow 24 hours before accessing.
Blackboard Technical Support
Technical assistance for Blackboard is available Monday-Friday from 8 a.m. - 4:30 p.m. by sending an e-mail to [email protected]. Services are not available on the weekends or holidays. E-mails sent after hours will be answered on the next business day.
Access Free Wi-Fi on Campus
Faculty/Staff/Students:
- Connect device to PTC using your campus email/portal user name and password (password is the same as your computer login).
- Accept certificates if prompted.
Guest Connection:
- Connect device to PTC_Guest
- You may need to open a browser to accept the terms and conditions to join the guest network.